AEP Books and Media is a global book supplier offering comprehensive fulfillment services to businesses of all sizes. Whether your organization ships just a few items per week or hundreds of orders per day, you can put AEP’s extensive fulfillment capabilities and superior customer service to work for your organization.
AEP will house your inventory in our professionally managed and secure facility. When orders are received, AEP will pick, pack and ship the product directly to your customer according to your specifications. AEP’s robust Inventory Management System can create customized reports of all types to suit your business needs.
AEP’s Services Provided:
- Initial setup of all your products in AEP’s internal inventory database.
- Verification of all active SKUs and their cost values, locations, quantities and pricing.
- Inspection and Receipt of your items and storage in AEP’s secure warehouse.
Inventory level monitoring and re-ordering per your specifications.
- Setup and maintenance of your customer database.
- Entry of sales orders
- Address correction and verification using FedEx and USPS databases.
- Fulfillment and shipment of orders to your customers.
- Processing of customer returns, including receiving, recording, inspecting and restocking.
- Insure your shipments with national carriers.
Administrative Reports Include:
- Inventory status, value & history details
- Inventory Receipts details
- Sales Orders Detail including all tracking
- Returns and credits report
- Detailed Monthly Invoice for Fulfillment Services
Additional Services Available:
- Custom IT Work
- Kitting and Assembly
- Special Projects
- Freight Quoting
Contact an AEP Team Member at 800.311.1522 for more information.